Metamedia

Three-tier journalism

There are three tiers of journalism in the UK at the moment – national, regional and hyperlocal – but in all the discussion and excitement over open data, the voices of journalists working at the coal-face in the middle tier tend to be absent. That’s a shame, because regional news offers some fascinating and unique challenges for data journalism and computer assisted reporting.

At one end of the scale there’s national journalism, which covers big issues affecting all regions of the country or stories of national interest. In most media national journalism tends to be biased towards the south in general and London in particular, and in newspaper terms there’s a partisan/issues bias too, along with a clear character.

Then at the other end of the scale there’s hyperlocal journalism, geared around my street, my postcode, my community. These are organisations tackling incredibly specific situations, interested in minutiae and detail, as well as the impact of wider stories on the communities in question. It’s all about applying the national news to a very specific set of circumstances.

Somewhere in between, on a sliding scale depending on the size of the news organisation, is regional journalism. At the moment that’s where I fit in – at the city- and county-wide level depending on which paper I’m writing for. The stories I follow up are a mix of both – national stories with an impact on the communities I write for, and street-level stories with wider implications. We also cover wide regional stories with an impact on a substantial proportion of our readers – council stories, crime cases, the sorts of stories which nationals would not cover at all while hyperlocals would cover only the relevant parts.

After a conversation with the BBC’s Martin Rosenbaum at Hacks and Hackers, I started to understand that regional journalism has a particular set of needs and problems when it comes to data journalism. National news needs big picture data from which it can draw big trends. Government ata that groups England into its nine official regions works fine for broad sweeps; data that breaks down by city or county works well too. Hyperlocal news needs small details – court lists, crime reports, enormous amounts of council information – and it’s possible to not only extract but report and contextualise the details.

Regional news needs both, but in different ways. It needs those stories that the nationals wouldn’t cover and the hyperlocals would cover only part of. Data about the East of England is too vague for a paper that focuses primarily on 1/6 of the counties in the region; information from Breckland District Council is not universal enough when there are at least 13 other county and district councils in the paper’s patch. Government statistics by region need paragraphs attached looking at the vagaries of the statistics and how Cambridge skews everything a certain way. District council data has to be broadened out. Everything needs context.

The great thing about that? There are unending opportunities for good data journalism in regional news – opportunities to combine new technology and open data to produce something that’s relevant and useful to as many individuals as possible. The question is how we exploit them. I believe that we start by freeing up interested journalists to do data work beyond simply plotting their stories on a map, taking on stories that impact people on a regional level.

How do school catchment areas affect house prices? Since the county council decided to turn the lights off at midnight on certain streets, has there been an increase in crime? How have mental health service closures hit NHS waiting lists in the region? We should be using open data and freely available tools to do good regional journalism and helping people to find out.

The NCE News Practice exam: resources

I discovered on Wednesday that I’ve passed my NCE exams – and did particularly well on the News Practice exam, winning the Ted Bottomley award. (I love the name. Love it. Probably too much.)

The examiner [pdf] was very, very nice about my paper, saying:

A textbook example of how to tackle the Newspaper Practice paper. A comprehensive law
answer citing relevant cases and law, followed by practice answers that clearly demonstrate
the candidate’s imagination and ability. It is clear from this paper that this candidate is
already putting into practice the skills that the Newspaper Practice paper looks for. One of
the highest Newspaper Practice scores in recent years. A very impressive performance.

I’ve been trying to find the paper I wrote so I could work out what on earth I did right, but so far haven’t managed to unearth it. I’m pretty sure I arrived home and thrust it as far out of sight as possible along with the other papers.

But from what I remember, a staggering amount of what I wrote for the second half of the paper was about the internet. Specific, useful, relevant ideas about how to use it to move stories on, to facilitate comments and let the community take control of the conversation. I talked about topic pages, context as an integral part of news reporting, data journalism in many forms, visualisations, mashups, maps, timelines, social media, FOIs, online reportage in all sorts of guises and the importance of the hyperlink.

Anyone revising for News Practice exams – my best advice is read the links, think about how you can apply the theory to the practical, and good luck. Oh, and know your McNae’s. Nothing can beat that.

The aesthetics of hyperlinking

This post is long, overdue, and wordy, and some of it was written while I had a fever. So I present as a pre-emptive antidote a very enjoyable and quite silly browser game about information overload.
Continue reading ‘The aesthetics of hyperlinking’

Journalism, advancement and level design

Spinning off a tweet by @jayrosen_nyu, I’ve been thinking about levels in gaming and what journalists could learn from them.

For the record, I don’t think that levels in the sense of levelling up are a particularly useful way of classifying news readers or users or players or whatever paradigm we choose to use today.

For many video gamers level grinding removes the fun from a game and turns it into work. In tabletop games like Dungeons and Dragons unequal leveling within a group can cause such huge balance problems that small disparities between characters can prove insurmountable. And in both, leveling is an illusion – while the character’s powers and abilities increase and improve, so do the challenges they have to overcome. Much of the time leveling is simply a numerical way of forcing characters to go and explore before they can advance the plot.

Essentially, I’m not sure what useful lessons we can learn from leveling per se, apart from the lesson that it’s hard work and tends to encourage grinding as a form of competition – not meaningful engagement with content.

That’s not to say that every leveling system is evil, you understand. It’s just that these days there is a wide range of advancement systems to pick from – points-based cash-in or free-form systems, for instance, or activity-based systems, or good old achievements – and if we’re going to talk about user advancement systems we should talk about all of them and work out which ones are relevant for what we’re trying to do here.

But level design is a different matter.

Level design is about balancing technology and art. It’s about pulling together huge swathes of pretty content (pictures, video, audio, in this analogy) and making a coherent, structured narrative which makes it clear which way players are meant to go while giving them room to explore if they want to – and doing that within the confines of the tecnology available. That’s not a bad model for news online.

There’s a quote from this article that’s worth teasing out:

A level designer is not just an architecture monkey or a guy who throws “cool stuff” into the pot of development. Above and beyond everything else they need the ability to judge what is fun, what gameplay elements work and what do not. He needs to judge what content works in any context while making sure his work is cohesive with the rest of the game.

If you accept that the “game” is what we’re calling the “story” (or, more precisely, the “topic”) at the moment, then level design theories about pacing, controlled freedom, risk and reward start to become relevant to engaging the reader/user/player in what we’re trying to get across.

What do you think? Am I in a theoretical hole with no practical applications, or is there an analogy here that online and multimedia journalists could find useful?

Dummy demolition

Alison Gow recently wrote an excellent post suggesting that newsrooms should get rid of the dummy – the page plan that tells print new teams what space we need to fill in the paper and where.

She said:

Everywhere I’ve worked it’s been called something different – The Book, The Plan, The Dummy, the Flatplan – but recently I’ve started wondering if it should be called The Box, because we think inside it.

… the HOW of filling a newspaper can become more absorbing and demanding than the WHAT …

…I would love to hear the phrase ‘How many words do you want?’ replaced with ‘How do you want this told?’ Is that happening on any editorial floors in the UK’s regional press yet? I’d love to know – because that really would be a converged newsroom.

I’d love to know too. As a general print journalist without an official specialism – and as a trainee, too – I’m not yet at the stage where the demands of the dummy consume my day as much as they do the content editors who have to fill its hungry boxes.

But the demands are becoming more apparent. We’re in the process of switching from a Microsoft Word-based CMS to Atex, built around InCopy and InDesign – and designed to allow reporters to write directly onto the page.

In effect, that means many stories have to be written to an exact length. Things weren’t particularly flexible for us before – we were writing to imaginary boxes 30cm or 8cm or sometimes 450 words long – but we could tweak our stories if we discovered they were “worth less” than we thought. That’s still going to be possible, but not as easy. Instead of writing the story to whatever length reporters felt was best and letting subs pick the right story lengths to fill the page, we’re now starting to see a situation where we have to work out how long our story will be before we begin to write it and set pen to paper.

It’s a different way of working and it may well suit some journalists better than it does me. But for me, the psychological impact of writing a story into a box is that I find myself stretching stories to fit, squeezing an extra quote or two in or lopping off a few facts.

And I have to change that. If stories are too long or too short then they’re in the wrong box, and I have to move them to fit. But that process has illuminated for me the problems of writing for boxes in the first place, especially for the web. If we write the boxed-in print version first, the web version will never flow the way it could given the unlimited space we have there to play in.

Allen Ginsberg once said – though I can’t find a cite online for it, I’m informed by a university tutor – that the length of a line of poetry can be constrained by the paper you write on. (Another beat poet, LeRoi Jones/Amiri Baraka, wrote him a letter on a length of toilet paper afterwards.) His argument was that the words should fit the breath instead.

Boxes constrain and limit us, and force unnatural shapes onto the writing process. No matter how many journalists, editors and newsrooms begin to break away from the dummy and start asking how we can tell stories instead of what shape they should be, if the technology we use keeps dragging us back there, journalists will still be writing 30cm page leads first and thinking about everything else – including innovating for the web – as secondary.

JEEcamp thoughts on data journalism

I spent some time talking to Martin Belam (@currybet) about data journalism and the importance (or otherwise) of journalists learning to code.

He said, as he’s said before, that it’s more important for journalists to know whether something is or isn’t possible than for us to necessarily be able to do it ourselves.

And for working journalists whose day to day job doesn’t carry a coding requirement already – and particularly those of us who are lucky enough to be in a workplace where there are developers or programmers who can take our ideas and make them flesh (ie. not me), he’s almost certainly right.

Those skills are becoming more and more important. With the birth of data.gov.uk and the increasingly open approach to information that the new coalition government is likely to take, sifting and analysing data to find the stories is going to be a vital skill for a lot of journalists.

We need to know our way around a spreadsheet. We need to be able to spot patterns in data and understand not only what they mean but also how we can use them to reveal stories that are not only relevant but useful.

We need to know where our skills can get us. We need to know our capabilities and our limits – and, crucially, we must be aware of what we don’t know. That’s not just knowing that there are holes in our knowledge, but knowing the shape of those holes so that we can try to get our problems a little closer to a solution.

Journalism is about asking the right questions. We research stories before we interview subjects so that we can ask pertinent questions whose answers will illuminate the subject. We need to be able to do the same thing with our data – we need to know what questions to ask and how, so that even if we can’t make the tools ourselves we can hand over the task to someone else without asking the impossible or wasting their time.

But most of the time, certainly for journalists on regional papers and I would wager for many in other areas, those people who know how to make the tools just don’t exist. I have friends who code, but I can’t ask them for a favour every time I want to create a news app, or diff two versions of a stack of documents, or visualise a complex dataset, or tell the story of 100 people’s losses from an investment fund going bust in a way that conveys both the scale and the humanity of the problem.

Regional journalists work on hundreds of stories that could be made vastly easier or more beautiful or more accessible through a touch of computer work (spreadsheets, maps, things that aren’t quite coding but sort of almost are and look like it to the untrained eye). A few of us can create those additions; the rest just write the story, and our papers and websites are poorer for it.

We work on a few stories – and the number is increasing – that are perfect for news apps, web coding, multimedia packages or other more complex solutions that very, very few of us can create. But no one else will do it for us.

On top of that many of us struggle with inflexible content management systems that penalise or make it literally impossible to display data-driven work online. Faced with that problem, some budding computer-assisted-reporters give up before they’ve even started.

So I’m not going to stop learning Python. It’s not a complete solution to the problem – for that we need real, systemic change so that the businesses we work for all value data work, understand its increasing relevance, reflect on current practice and support training journalists to do an evolving job.

But for me, it means that in the future I might be able to create better stories, automate processes within series or campaigns or multiple follow-up stories, make my job easier and make a better experience for the reader all at the same time.

At least, until we all have newsroom developers.

Eulogy: old friend Xbox

Today I am in mourning for my xbox 360. After 4 years of long service it finally red ringed last night while I was trying to play my first proper sidequest on Mass Effect 2.

I feel a need to mark its passing somehow. I bought it way back in spring 2006 if memory serves – it was a first generation machine, obnoxiously noisy, occasionally buggy, and lacking an HDMI port.

While other people swapped broken consoles constantly thanks to Microsoft’s poor performance – I have friends who went through 4 360s in a year thanks to the dreaded red ring – mine soldiered on quite cheerfully. It survived 6 house moves – including going from Newcastle to Norwich wrapped in T-shirts in a suitcase on the train. It saw me through relationships ending, through graduation and a career change and my NCTJ prelims. It saw me married.

When thinking about major time periods in my life, I can link them still to the games I was playing at the time. All, or almost all, Xbox. Second year of university, wrapped up in work and writing constantly – Oblivion. Applying for jobs after uni – Guitar Hero 2. Breaking up with a long-term partner – Assassin’s Creed. NCTJ course – Portal, Braid, Fallout 3.

And looking back it’s striking how often I played out the conflicts and themes in meatspace life through gaming. In periods of intense factual learning I gravitated towards puzzle games with neat solutions; when I felt I couldn’t get anything right I retreated to conquerable, affirming rhythm games; at times of uncertainty and doubt I repeatedly threw myself off tall buildings.

Gaming has been self-care and healing, escapism, social interaction, fun, exploration, achievement and space where achievement no longer matters. It won’t end here – I have every intention of going out today to pick up a replacement. But this does feel very much like the end of an era. The next one won’t be the same.

I wonder if this is how I’ll feel if my iPhone ever dies.

Posted via email from InterMediaMary

Foursquare vs Gowalla – the battle begins

This week has been all about trying new things – www.instapaper.com, www.audioboo.fm, www.posterous.com and www.formspring.me, among others. I've also signed up for www.gowalla.com today.

I've been using www.foursquare.com for a few weeks now. I love the idea, but I've had problems with the iPhone app – it's been intermittently slow, buggy or failed to pick up on connections at all. Hopefully the new update will fix that, but I'm also giving Gowalla a try.

I'm particularly liking the look of the items feature at the moment, though admittedly I haven't tried it out properly yet. Basically, it's a primitive virtual geocaching system. Every time you check in somewhere you have a percentage chance to receive an item. You can swap items for the ability to do certain things – mostly to do with creating new locations, as far as I can see. And people visiting those locations later on have a chance of picking up those items and passing them on.

I don't imagine I'll be using both Foursquare and Gowalla in the long term unless I can find a way to link the services so I only need to check in once. One check-in is worthwhile; two is probably more effort than I'll spend. But I'll be trying them both out for a little while – will report back when a clear favourite emerges.

(Incidentally, this is also another Posterous test post, to see how linking and tagging work…)

Posted via email from InterMediaMary

Webweds: How and why to host your own WordPress blog

This week on the internet I learned how to host my own WordPress blog – and started doing it. It was simple, almost entirely painless and I didn’t have to learn any programming languages in the process.

Continue reading ‘Webweds: How and why to host your own WordPress blog’

Webweds: what I did on my holidays

I’m off work at the moment, staying with family and preparing with trepidation for a long weekend without mobile phone, internet or even laptop access. I’ve not started any big web-related projects this week,  but I have done and discovered a few interesting things.

1. Continue reading ‘Webweds: what I did on my holidays’