Aggregation – a substitute newspaper?

I’m not sure that I completely agree with Scott Fulton’s conclusion in this piece, but it’s well worth a read nonetheless. On the difference between Google and journalism:

News has always been a loss leader; it’s the thing publishers provide to make the real products they used to sell timely, interesting and competitive. It’s literally the sugar coating.

The Internet commandeered the services that newspapers once championed and delivered each of these services on an a la carte basis. In an earlier era, it made sense to bundle these services in a single package – the newspaper – and deliver it fully assembled. Today, the Web itself is the package, and each of the services now competes against other similar services in separate, often healthy, markets. And this is as it should be – this is not somehow wrong.

But it leaves local news providers with only the container, abandoning them with the task of making a living from the news alone. What’s worse, it thrusts them into a market with tens of thousands of journalistic ventures of all sizes, all of which have charged themselves with the same objective: building a business model around solely the news. What gives all these services a bit of a reprieve, albeit temporary, are Google News and the other aggregators in its category. Aggregators serve not only as front pages for a multitude of news services, but by bundling them together and giving them the illusion of plurality, aggregators substitute for the missing thunder of the press. The end product is not exactly editorial, but if you squint, there are moments when it reminds you of something that might have been editorial once.

Journalism online has a distribution problem. Unlike a road network, Google isn’t a neutral network through which news can be pushed; unlike hauliers and newsagents, social networks don’t exist primarily to distribute our news but have their own purposes and uses that sometimes conflict with ours. As the Mail Online prepares to turn its first profit, there is a wider argument playing out about whether journalism can or should be valued by how well and widely it is distributed – for display ad driven models this is particularly acute. And Google, as a display ad provider, potentially profits twice by being the primary distributor as well.

For news, Google is a distributor trying to make the product fit its network. (In other areas too – Schema.org microdata, authorship markup and other elements of Google+ spring to mind.) Though it’s certainly useful – I would argue vital to most news sites – it’s not the only way to distribute news, and for some sites it’s not the dominant method. Google is competing with email, social networks or even direct traffic to be the primary access method. Of course, then, it wants access to news and other content in a form that’s easy for it to parse and display. No wonder it fell out with Twitter and Facebook.

To my mind, this is the quote that gets to the heart of it:

Like it or not, aggregation is an interim solution. It’s a kludge that satisfies an immediate need in the short-term; it’s a substitute newspaper.

Google News is the best of what we’ve got now. It’s not necessarily what’s best for news. It’s certainly not where we’re going to end up.

If you don’t want to talk to people, turn your comments off

Advance warning: long post is long, and opinionated. Please, if you disagree, help me improve my thinking on this subject. And if you have more good examples or resources to share, please do.

News websites have a problem.

Well, OK, they have a lot of problems. The one I want to talk about is the comments. Generally, the standard of discourse on news websites is pretty low. It’s become almost an industry standard to have all manner of unpleasantness below the line on news stories.

Really, this isn’t limited to news comments. All over the web, people are discovering a new ability to speak without constraints, with far fewer consequences than speech acts offline, and to explore and colonise new spaces in which to converse.

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Directing the shambling hordes

Zombies at the doorI’m running my first social media campaign, and so far, it’s working.

Let me explain. I’m one of the two head organisers of a live-action simulation game called Zombie LARP (we wish we’d picked a better name sometimes, but it works) in which a whole bunch of people run around in the dark pretending to be zombies and taking it in turns to shoot the zombies with NERF guns. Think Left 4 Dead in real life.

It started out as a daft idea at university. We ran the first one on a wing and a prayer. It went so well – so blisteringly, terrifyingly, incredibly well – that we’ve been running one every six months since then. We got players initially by running something no one else was doing; then, later on, we started getting them by wor of mouth.

Last autumn 57 people turned up from my home town to a game designed for about 30. Many of them were regular players but many of them were new, buzzed because they’d been told about it by their friends.

We’ve grown up a little now, and we want to take it professional, and that means moving out of university buildings and a student mindset and tapping into the wider community around live gaming, NERF/Airsoft play, and zombies.

Which means an entrepreneurial mindset, learning web design, and running a social marketing campaign that opens us up to a wider market while maintaining our relationship with the core group who got us where we are now – our regular and most loyal players, the people who make our game possible.

In late September our website went live. In November we ran our most recent event, with bookings online. It sold out. Shortly after the event – while everyone was watching for photos – we made the move from a dying and mostly inactive Facebook group to a page, which had 50 fans within 24 hours. Globally, that’s not many, but in our niche it’s fantastic. Every one of those fans is a player, or a potential player. We are reaching the people we need to reach.

And more. In November our website had more than 80,000 hits.

Our fan page is slowly filtering through to friends of friends, people who are interested in the concept, people in that slightly wider niche who might come to the next game.

We ran a short-notice one-off event that wouldn’t have been possible without the forum and Facebook page as communication tools, and we backed that up with video.

We’re starting to get attention from German groups on Twitter purely by having Youtube and Facebook accounts feeding there. And a group of people are running a spin-off game in Kansas, suddenly. We’re international.

There’s a lot more work to do. We have video processing problems to iron out, insurance to negotiate, banks to deal with, applications to fill in, alternate reality games to create and venues to find.

But the next event will be bigger, better, more widely anticipated and more fun because of the community we’re building around the game. And, if we’re lucky and we work hard and smart, it’ll be in either an abandoned shopping mall or a fort.

I think that’s a success. What do you think?